Terms and Conditions

Welcome to Jean-Pascal Florist! When you use JEAN-PASCAL FLORIST (“jeanpascallemire.com”, “JEAN-PASCAL FLORIST”, “we”, “our”, “us”) you understand that you are subject to the following conditions. If you visit or shop at jeanpascallemire.com, you accept and agree to abide by these conditions. Please read them carefully. When you use any current or future JEANPASCALLEMIRE.COM service, you will be also subject to the guidelines and conditions applicable to such service or business. Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at [email protected].

By using the jeanpascallemire.com site and the services offered through it, you agree to be bound by these conditions of use and all related policies, conditions, and guidelines. If you do not agree with any of these conditions of use, you may not use the jeanpascallemire.com site.

As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work at Jean-Pascal Florist LLC and would like for you to enjoy our beautiful arrangements as much as we do. If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue.

We are happy to offer same-day delivery within Los Angeles when possible, although same day orders may incur a $25 expedite fee. We have a very busy studio and it is always best to order ahead to ensure your flower and delivery preferences.

We do not take same-day delivery orders online, but we do accept them via phone. Our cutoff time for same-day deliveries varies, so it is recommended that you contact us as early in the day as possible. Please note that for same-day deliveries, floral options are limited by what we have immediately available.

To treat our work with the utmost of care, all our arrangements are hand-delivered. We are therefore unable to provide tracking information; however, we can provide delivery details upon request.
While we cannot guarantee delivery times, we do accept delivery time requests. We typically require at least two hours window for a timed delivery.

We deliver Mondays through Saturdays. We are closed on Sundays and major public holidays.

We require a company name, floor or suite number, and contact phone number if an arrangement is being delivered to a business address. Due to very strict security policies that many buildings in Los-Angeles have implemented, oftentimes floral arrangements cannot be accepted by a front desk and must be accepted directly by the recipient or a colleague.

For deliveries to residential addresses, a phone number for the recipient is required whether or not there is a doorman present.

Deliveries sent to addresses where no one is present to accept the arrangement will be returned to our shop and will incur an additional fee if we must reattempt delivery.

When you visit JEANPASCALLEMIRE.COM or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the JEANPASCALLEMIRE.COM site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

JEAN-PASCAL FLORIST grants you a limited license to access and make personal use of the JEAN-PASCALLEMIRE.COM site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of JEAN-PASCAL FLORIST LLC. This license does not include any resale or commercial use of the JEANPASCALLEMIRE.COM site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the JEANPASCALLEMIRE.COM site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools.

The JEANPASCALLEMIRE.COM site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of JEAN-PASCAL FLORIST LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of JEAN-PASCAL FLORIST LLC without express written consent. You may not use any meta tags or any other “hidden text” utilizing JEAN-PASCAL FLORIST LLC name or trademarks without the express written consent of JEAN-PASCAL FLORIST LLC. Any unauthorized use terminates the permission or license granted by JEAN-PASCAL FLORIST LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the JEANPASCALLEMIRE.COM home page, so long as the link does not portray JEAN-PASCAL FLORIST LLC or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any JEAN-PASCAL FLORIST logo or other proprietary graphic or trademark as part of the link without express written permission.

When you place your first order, we will save your credit card information for use on future purchases. We accept Visa, MasterCard and American Express as forms of payment. We encourage you to keep your payment information up to date to avoid interruption of service.

JEAN-PASCAL FLORIST LLC has made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been incorrectly published, including prices and promotions.

JEAN-PASCAL FLORIST LLC attempts to be as accurate as possible. However, JEAN-PASCAL FLORIST LLC does not warrant that product descriptions or other content of the JEANPASCALLEMIRE.COM site are accurate, complete, reliable, current, or error-free. If a product offered by JEAN-PASCAL FLORIST LLC is not as described, please contact our customer service department at [email protected]

You shall not use JEANPASCALLEMIRE.COM website or materials to past, transmit, upload, distribute or publish any content that is libelous, seditious, defamatory, blasphemous, fraudulent, invasive of another’s privacy, tortuous, obscene, pornographic, abusive, infringing or otherwise illegal, as determined in the sole discretion of JEAN-PASCAL FLORIST LLC. You agree to comply with all applicable local, state, federal and international laws, regulations and treaties while using this site. In addition, while using the website in accordance with these terms as modified from time to time, you agree to comply with generally accepted internet standards and shall refrain from any abusive use of this site.

Any contact information imported or shared with another person may be stored privately by JEAN-PASCAL FLORIST LLC, as well as the personal information of any recipient. We may also use that recipient’s contact information to allow him or her to view and accept your gift, or to allow the recipient to access the information you requested we send.

THE JEANPASCALLEMIRE.COM SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. JEAN-PASCAL FLORIST LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.’

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, JEAN-PASCAL FLORIST LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. JEAN-PASCAL FLORIST LLC DOES NOT WARRANT THAT THE JEANPASCALLEMIRE.COM SITE, ITS SERVERS, OR E-MAIL SENT FROM JEANPASCALLEMIRE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. JEAN-PASCAL FLORIST, ITS PARTNERS, AFFILIATES AND SUPPLIERS AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, REPRESENTATIVES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE JEANPASCALLEMIRE.COM & SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE (INCLUDING, WITHOUT LIMITATION, THOSE DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), AND CONSEQUENTIAL DAMAGES.

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

You acknowledge and agree that JEAN-PASCAL FLORIST LLC, in its sole and absolute discretion may, without notice to you, suspend or terminate your use of, or access to the Website, for any services and remove and discard any related materials for any reason, including where JEAN-PASCAL FLORIST LLC believe that you have violated any of these terms. You agree that JEAN-PASCAL FLORIST LLC shall not be liable to you or to any person as a result of any such suspension or termination. If you are unsatisfied with any of these terms, please discontinue using this Website.

You acknowledge that you are using this site including its materials at your own risks. JEAN-PASCAL FLORIST LLC and its partners, affiliates and suppliers do not guaranty error-free or uninterrupted operations of this site. The products, services and information provided on this site are provided “as is” without any warranties of any kind including warranties of merchantable quality, fitness for particular purpose, or non infringement of intellectual property. JEAN-PASCAL FLORIST LLC and its suppliers do not warrant the accuracy and completeness of materials available on or throughout this site. The materials on this site may be out of date, and JEAN-PASCAL FLORIST LLC makes no commitment to update the materials. Information published on this site may refer to products, programs or services that are not available on your jurisdiction. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

You shall indemnify and forever save harmless JEAN-PASCAL FLORIST LLC, its partners, affiliates, parent company, and suppliers and each of their respective directors, officers, employees, consultants, agents and suppliers from and against any and all claims, demands, actions, suits, losses, costs, charges, expenses, damages and liabilities (including legal fees) which may be incurred by reason of or in connection with your use of this site.

By visiting the JEANPASCALLEMIRE.COM site, you agree that the laws of the state of California and the laws of the United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use. The courts of the state of California shall have exclusive jurisdiction over all disputes. You agree that jurisdiction and venue in such courts is appropriate and you agree to submit to the jurisdiction of such courts.

JEAN-PASCAL FLORIST LLC may revise these terms at any time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you and your continued use of this site signifies your acceptance of these revised terms. Certain provisions of these terms may be superceeded by expressly designated legal notices or terms located on particular pages of this site.

These terms together with JEAN-PASCAL FLORIST LLC privacy policy constitute the complete and entire agreement between you and JEAN-PASCAL FLORIST LLC pertaining to the use of this site and superceed any prior agreements, whether written or oral.

JEAN-PASCAL FLORIST LLC will not be considered to have waived any of its rights or remedies described in these terms unless the waiver is in writing and signed by JEAN-PASCAL FLORIST LLC. No delay or omission by JEAN-PASCAL FLORIST LLC in exercising its rights or remedies will impair or be considered as a waiver of its rights to enforce such rights at any time.

Please review our other policies, such as our privacy policy, posted on theJEANPASCALLEMIRE.COM. These policies also govern your visit to the JEANPASCALLEMIRE.COM site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. Any changes or revisions will be effective immediately upon their posting on the JEANPASCALLEMIRE.COM site. Your use of theJEANPASCALLEMIRE.COM site will be subject to the version of the Conditions of Use posted on this site at the time of such use. Accordingly, you are advised to review the Conditions of Use prior to using the JEANPASCALLEMIRE.COM site.

YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE CONDITIONS OF USE, YOU MAY NOT USE THE JEANPASCALLEMIRE.COM SITE AND ARE TO DISCONTINUE USE OF THE SITE IMMEDIATELY. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.